Service
Customer Care
Find guidance on orders, shipping, returns, fit, and care. Our team is here to help you choose a frame and look after it.
Shipping
We deliver within the United States. Shipping is $10, or complimentary on orders of $199 or more after discounts. See processing and delivery details.
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Returns & exchanges
Eligible items may be returned within 30 days of delivery. Learn how to begin and what to include.
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Product care
Simple cleaning and storage guidance to preserve clarity, comfort, and condition.
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Warranty
Coverage for qualifying manufacturing defects, exclusions, and how to request a review.
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Lens & material guide
Understand UV protection, glare management, lens features, acetate, and metal components.
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Fit guide
Understand frame measurements, proportions, and the signs of a comfortable fit.
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Frequently asked questions
Answers to common questions before and after purchase.
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Track my order
Use the tracking number in your shipping confirmation to check progress with your carrier.
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Write to us
info@lazelleyewear.com
For assistance, email info@lazelleyewear.com. We aim to respond as promptly as possible.